Who would have thought that the little company Dan Cherrington created to sell books online and based in a refurbished cowshed would still be thriving twenty years later? The Paperback Shop now works out of several units at Horcott Industrial Estate, Fairford and Dan retired last year to live in Monmouth. However, the Paperback Shop still has the same ideals that it had twenty years ago i.e. to provide customers with a huge choice of titles, value for money and excellent service and it continues to maintain its position as one of the most successful online booksellers in the world.
In February, the whole team of 50 employees took a couple of hours away from their work to celebrate the company being 20 years old. The Cotswold Chippy provided a fabulous fish and chip lunch for everyone to enjoy in the new staff canteen, which was brightened up with balloons and a banner by Fabulous Partyware. Afterwards everyone had a slice of the delicious birthday cake iced in company colours of mauve and green and made by staff member, Deborah Thompson.
Angela Gillett, Managing Director, of the Paperback Shop, told the staff that 20 years in business was a real milestone to be proud of. She said: ‘I have never been bored doing this job, but it has been a white knuckle ride at times! We plan to prosper and be here for another 20 years.’ Finally, Angela announced that ‘in recognition of the 20th anniversary of the Paperback Shop, each and every person in the company will receive an extra day’s holiday this year.’
So, why has the Paperback Shop succeeded where other small businesses have failed? Caroline Summers, who joined the team as Sales Director last year, believes that the company is small enough to be agile and can exercise the flexibility necessary to make the most of changing markets and opportunities. She said: ‘We tend to punch above our weight and lead the way. The Paperback Shop is a real innovator.’
Take a look at the Paperback Shop’s new website designed by Bulldog Websites: https://paperbackshop.co.uk.
Party balloons by Fabulous Partyware – Winner of FLBC Business of the Year 2020
Fish & chips by The Cotswold Chippy – Winner of FLBC New Business of the Year 2018
New website by Bulldog Websites – Finalist in FLBC Business of the Year 2020, 2019, 2018; Finalist in Most Innovative Business of the Year 2017 and New Business of the Year 2016